What personal information about customers does ColeParkVet.com gather?

The information we learn from customers helps us personalize and continually improve your experience at ColeParkVet.com. Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you. By sharing this information with us, you allow us to serve you better.
   
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ColeParkVet.com. Information from these cookies can help us understand how people use our site and therefore make it easier to get to the products you need.
   
• E-mail Communications: We may send you an email communication if there is a new information available, if we have questions about our services, or to provide you with an opportunity to learn more about ColeParkVet.com.

What About Cookies?

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and provide features such as storage of items in your Shopping Cart.
   
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of ColeParkVet.com’s features, and we recommend that you leave them turned on.
   

Does ColeParkVet.com share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

• Agents: We employ other companies and individuals to perform functions on our behalf. Examples include providing marketing assistance, providing search results and links, processing credit card payments, and web site development contractors. They have access to personal information needed to perform their functions, but may not use it for other purposes. Individual contractors are also bound by a Confidentiality Agreement that includes keeping your information private.
   
• Protection of ColeParkVet.com and others: We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of ColeParkVet.com, our users, or others. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

How Secure Is Information About Me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Secure website pages should have https:// as the prefix in their web address and there will be a padlock icon on the bottom of your browser. ColeParkVet.com is secure when handling account information; you will be directed to a secure version of our site when processing an order or setting up an account.
   
• We transmit the entire credit card number to the appropriate credit card company during order processing.
   
• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Website Disclaimer

 

Our Office Hours
Monday, Wednesday & Friday - 7:45am-6:00pm
Tuesday & Thursday - 7:45am-7:00pm
Saturday - 8:45am-2:00pm
Sunday - Closed

For after hours emergencies contact: Veterinary Specialty Hospital  919-233-4911
Triange Veterinary Emergency Clinic (TVET) 919-489-0615